Privacy Policy
Last updated: January 15, 2026
At Tivzuni SpA (hereinafter, "Tivzuni"), we take the protection of your personal data very seriously. This Privacy Policy describes how we collect, use, store, and protect the information you provide to us when using our real estate crowdlending platform.
1. Information We Collect
We collect information that you provide directly when registering on our platform, making investments, or communicating with us. This includes your full name, RUT or identification document, email address, phone number, physical address, financial information necessary to process investments, and transaction history on the platform. We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, pages visited, and time spent.
2. Use of Information
We use your personal information to manage your account and investor profile, process and facilitate your investments in real estate projects, comply with applicable legal and regulatory obligations in Chile, send you communications related to your investments and the platform, improve our services and user experience, and prevent fraud and ensure platform security. We do not sell or share your personal information with third parties for marketing purposes without your express consent.
3. Legal Basis for Processing
The processing of your personal data is based on Chilean Law No. 19,628 on the Protection of Private Life and its subsequent amendments, including Law No. 21,719 which modernizes the personal data protection framework. We process your data under the legal bases of informed consent, contract performance, legal obligation compliance, and Tivzuni's legitimate interest in platform operation.
4. Storage and Security
Your personal data is stored on secure servers located in Chile and in internationally certified data centers. We implement appropriate technical and organizational security measures, including encryption of data in transit and at rest, role-based access controls, continuous security monitoring, and periodic audits of our systems. We retain your data for as long as necessary to fulfill the purposes described in this policy and applicable legal obligations.
5. Your Rights
In accordance with current Chilean legislation, you have the right to access your personal data, request the rectification of inaccurate data, request the deletion of your data when no longer necessary, object to the processing of your data in certain circumstances, request the portability of your data, and revoke your consent at any time. To exercise these rights, you may contact us at privacidad@tivzuni.com or through our postal address.
6. International Transfers
In the event that your personal data is transferred outside of Chile, we will ensure that adequate safeguards exist for its protection, including standard contractual clauses and verification that the receiving country has an adequate level of data protection.
7. Changes to this Policy
We reserve the right to update this Privacy Policy periodically. Any significant changes will be notified through our platform or by email. The current version will always be available on our website.
8. Contact
If you have questions or concerns about this Privacy Policy or about the processing of your personal data, you may contact us at: Tivzuni SpA, Av. Apoquindo 4700, Office 1205, Las Condes, Santiago, Chile. Email: privacidad@tivzuni.com. Phone: +56 2 2345 6789.